Shipping and Return Policy:
Any NEW product purchased on Shopdrivermotorsports.com is eligible for return within 30 days of purchase, as determined by the purchase date of the order.
Used items, special order and close out items are not returnable.
In the event that you would need to return a product, we request that the following information is emailed directly to sales@drivermotorsports.com:
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Your purchase order number and/or invoice number
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Part number(s) you would like to return
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a brief description of the reason for the return ie: item was ordered in error, the item is defective, item was damaged in shipping etc.
Full Money Back:
The full value of the item, less any shipping costs paid by the customer and any PayPal transaction fees (if PayPal was used by the customer,) will be returned to the customer's original form of payment. Items must be returned with original tags, including any manuals and in original packaging.
PayPal transaction fees of about 3% will not be refunded due to PayPal updating their own policy as of October 2019.
Shipping costs
Return shipping costs are the responsibility of the customer.
Opened items
We accept open box returns as well and will provide a full refund whenever possible, provided there are no signs of use or wear on the product. However, we do reserve the right to provide only partial or no refund at all for any opened items subject to the item's condition upon Torqued receiving the item.
Electrical items including fuel pumps must be in a sealed original box in order to be returnable. No exceptions.